Shipping Info & FAQ
We will send out an email to you automatically once your orders have been shipped out. Normally we ship out your items within 3 days after your purchase. Check out some shipping related frequently asked questions below.
What long does it takes for me to receive my items?
Every product have different shipping duration as we are shipping from different global suppliers.
We recommend using ePacket as a shipping method in order to be provided with a trackable shipping service that takes 2-4 weeks to be delivered to the US. Shipping duration varies depending on your country. Some countries take 3-8 weeks. Free Shipping often takes longer time to be delivered.
How can we receive tracking information of our orders?
We do provide tracking information for every order. If you did not receive an email with tracking information 3 days after you order have been made, you can send us message us at our 'Contact Us' page and we will send you the tracking information right away.
I only received 1 item even though I ordered multiple items!
You might receive your items separately as we have several global suppliers. We only partner with the best suppliers to provide you products in best quality.
If there are any more questions regarding your orders, please do not hesitate to contact us through our 'Contact Us' page.